NEWS AND NOTICES

To accommodate ongoing construction and improve our infrastructure, CTrail Shore Line East will operate on a modified schedule starting Monday, October 12, throughout November. Please be aware that passengers may also experience other schedule adjustments as work progresses, so we recommend checking the schedule before you travel.

 A few other things to keep in mind:

Planning Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com. 

Connecting Services:  If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.

Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

Please check the Service Alerts prominently posted on ShoreLineEast.com for the most up-to-date service information, as conditions may change quickly.

Inclement weather is expected across Connecticut through Monday, September 28. While we plan to operate on our normal schedule, please prepare for possible delays and service interruptions depending on weather conditions. We also encourage customers to take the following precautions:

• Monitor our website or service alerts for updates.
• Allow extra travel time.
• Exercise caution when on platforms, staircases, and when entering or exiting trains, as surfaces may be slippery.

Additionally, if you have bus or rail connections, we recommend checking with those service providers before traveling to ensure they operate as scheduled.

Thank you,
Connecticut Department of Transportation

Due to ongoing construction, CTrail Shore Line East connections will be impacted on Saturday, September 19, and Sunday, September 20. This has now been extended to include Saturday, September 26, and Sunday, September 27. Customers should also expect similar weekend service and connecting service impacts on Saturdays and Sundays through November 1 as construction work continues.

During this time, customers should be aware of the following additional service impacts:

• The connecting service with Metro-North Railroad and Amtrak to New York will be heavily altered, including several Amtrak cancellations.
• New Haven Line service will operate on a modified schedule, including significantly limited travel options between New Haven and Stamford.
• Expect reduced capacity and potential crowding on the New Haven Line. Customers traveling to and from New York City are encouraged to use the high-capacity parking garages at Stamford and South Norwalk to ride the more frequent trains between those stations.

Plan your connecting trips by utilizing the MTA TrainTime app.

A few other things to keep in mind as you plan your trip:

Plan Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com. 

Connecting Services:  If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.

Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

On Monday, October 5, a new CTrail Shore Line East schedule will go into effect, adding four new weekday trains, a new connection with Metro-North’s Super Express service, shorter gaps between trains in both directions, and adjustments to several existing train numbers and departure/arrival times. If you currently ride Shore Line East, please check the updated schedule at ShoreLineEast.com, as some train numbers and times have changed.

These changes come directly from what customers told us, through the CTrail Shore Line East customer satisfaction survey and in conversations with our train and customer service staff. Two new trains will run eastbound from New Haven to New London, and two new trains will run westbound from New London to New Haven.

New Eastbound Trains

• CTrail 1628: Departs New Haven Union Station 2:55 p.m., arrives New London 4:05 p.m.
• CTrail 1640: Departs New Haven Union Station 6:03 p.m., arrives New London 7:13 p.m.

New Westbound Trains

• CTrail 1683: Departs New London 4:40 p.m., arrives New Haven Union Station 5:49 p.m.
• CTrail 1693: Departs New London 7:28 p.m., arrives New Haven Union Station 8:37 p.m.

A few other things to keep in mind:

Planning Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com.

Connecting Services: If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.

Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

In observance of Labor Day, CTrail Shore Line East will operate on a weekend schedule on Monday, September 7.  

To prepare for these changes, please keep the following in mind:

Plan Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com. These tools will automatically reflect the correct schedule.

Connecting Services: If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.

Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

Due to ongoing construction, CTrail Shore Line East connections will be impacted on the following dates: Saturday, September 12; Sunday, September 13; Saturday, September 19; and Sunday, September 20. During this time, customers should be aware of the following: 

• Amtrak and Metro-North Railroad service to and from New York will be heavily altered, including several Amtrak cancellations due to the WALK Bridge construction in South Norwalk.

• New Haven Line service will operate on a modified schedule, including significantly limited travel options between New Haven and Stamford.

• Expect significantly reduced capacity and potential crowding, with approximately 55% fewer seats available than normal. Customers traveling to and from New York City are encouraged to use the high-capacity parking garages at Stamford and South Norwalk to ride the more frequent trains between those stations.

• For more information: Special Weekend Train Schedules Planned for WALK Bridge Construction

A few other things to keep in mind as you plan your trip:

Plan Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com. 

Connecting Services:  If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.

Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

Due to track work just beyond New London station, CTrail Shore Line East Train 3655 will have adjusted times on the weekend of August 29-30. 

To prepare for this change, please keep the following in mind:

Plan Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com. 

Connecting Services:  If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.

Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

When purchasing mobile tickets, be sure to use the only officially authorized CTrail eTix app. 

The official CTrail eTix app is available for download on the Apple App Store or Google Play.

For further assistance and ticket purchasing options, visit ShoreLineEast.com.

CTrail Shore Line East will operate on a modified schedule the weekends of August 15-16 and August 22-23 due to track work that will affect service and connections. 

Guilford Station: All trains will board on Track 1 on the weekends of August 15-16 and August 22-23 only. 

To prepare for these changes, please keep the following in mind:

Plan Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com. 

Connecting Services:  If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.

Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

Moderate to heavy rainfall is expected across Connecticut through Wednesday, July 29. This rain may lead to poor drainage and localized flooding, including the potential for flash flooding, and stronger storms may develop during this period.

Customers should plan for possible delays and should allow extra time when traveling. We recommend monitoring conditions closely, particularly during periods of heavier rainfall.

Remember to stand behind the yellow lines while waiting for trains, and check ShoreLineEast.com for the latest service updates. 

Live customer support will be unavailable all day on Thursday, August 13, while our team completes scheduled training and system updates. Train service will not be affected, and all trains will continue to operate on their regular schedule.

For assistance during this time, our chatbot remains available on the site to answer frequently asked questions. Service alerts will also continue to be posted as usual at ShoreLineEast.com. 

Any inquiries submitted will be answered by an agent as soon as support resumes. 

Celebrate America’s 250th birthday with special $2.50 one-way fares for both the CTrail Shore Line East and Hartford Line on Saturday, July 4, and Sunday, July 5, 2026.

The $2.50 fare is valid only on CTrail trains. It is not accepted on the Amtrak trains listed on the Hartford Line or Shore Line East schedules.

To view more details on the $2.50 fare and how and where to buy them,click here.

Please note that CTrail Shore Line East will operate on a weekend schedule on Friday, July 3. 

To prepare for these changes, please keep the following in mind:

Plan Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com. These tools will automatically reflect the correct schedule.

Connecting Services: If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.

Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

High temperatures are expected across Connecticut through July 5. Please stay hydrated, wear sunscreen, and seek shade when you can. If needed, you can find a cooling center by calling 211 or visiting 211CT.org. 

Remember to stand behind the yellow lines while waiting for trains, and check ShoreLineEast.com for the latest service updates. 

Looking for a fun summer day trip or family night out? The Mashantucket Pequot Fireworks Extravaganza returns to New London on Saturday, July 11, and CTrail Shore Line East is the easiest way to get there. Spend the day exploring downtown New London, shopping, dining along the waterfront, or enjoying the city’s attractions before the fireworks light up the sky over the Thames River at approximately 9:15 pm.

As a special service, CTrail Shore Line East Train 3663 will depart New London at 10:15 pm, following the fireworks.

To prepare for these changes, please keep the following in mind:

Plan Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com. These tools will automatically reflect the correct schedule.

Connecting Services: If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.

Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

From Saturday, June 13 through Sunday, June 14, track work near New Haven State Street station may cause delays of up to 15 minutes for all CTrail Shore Line East trains.

Branford Station: All trains will board on Track 2 on June 13 and 14 only. Regular boarding remains in effect for all other stations.

We appreciate your patience as this work is completed. This project is part of our ongoing efforts to maintain and improve reliability along the corridor.

To prepare for these changes, please keep the following in mind:

• Plan Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com. These tools will automatically reflect the weekend schedule, helping you plan with confidence.
• Connecting Services: If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.
• Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

Starting July 1, 2026, fares on CTrail Shore Line East, CTrail Hartford Line, and Metro-North Railroad services in Connecticut will increase by approximately 5%.

For the most up-to-date fare information, visit ShoreLineEast.com/fares/.

Questions? Contact our Customer Support team here.

CTrail Shore Line East will operate on a weekend schedule on Monday, May 25, 2026, in observance of Memorial Day.

A few things to keep in mind as you plan your trip:

Plan Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com. These tools will automatically reflect the weekend schedule, helping you plan with confidence.

Connecting Services:  If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.

Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

CTrail Shore Line East will operate on a modified schedule on Saturday, May 2, and Sunday, May 3, due to trackwork that will affect service and connections. To prepare for these changes, please keep the following in mind.

Plan Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com. 

Connecting Services:  If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.

Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

Visit shorelineeast.com/schedules for schedule details.

Remember to review your preferences on our alerts page to ensure you receive the most up-to-date travel information. Preferences may need to be updated after each schedule change.

Beginning Sunday, March 29, the CTrail Shore Line East schedule will reflect new train times and connections aligned with the Metro-North Railroad spring schedule. 

To prepare for these changes, please keep the following in mind.

Plan Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com.  

Connecting Services: If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.

Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

Visit https://shorelineeast.com/schedules/ for schedule details.

From March 23 to April 19, we’re inviting you to take a brief online survey about your experience with the CTrail Shore Line East.  It only takes a few minutes, and your feedback will directly help us improve our service and better meet your needs.

Take the Survey at CTrail.com/slesurvey.  

Thank you for your time and for being a part of the CTrail Shore Line East community. We look forward to hearing from you!