NEWS AND NOTICES

In observance of Labor Day, CTrail Shore Line East will operate on a weekend schedule on Monday, September 7.  

To prepare for these changes, please keep the following in mind:

Plan Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com. These tools will automatically reflect the correct schedule.

Connecting Services: If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.

Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

Due to track work just beyond New London station, CTrail Shore Line East Train 3655 will have adjusted times on the weekend of August 29-30. 

To prepare for this change, please keep the following in mind:

Plan Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com. 

Connecting Services:  If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.

Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

When purchasing mobile tickets, be sure to use the only officially authorized CTrail eTix app. 

The official CTrail eTix app is available for download on the Apple App Store or Google Play.

For further assistance and ticket purchasing options, visit ShoreLineEast.com.

CTrail Shore Line East will operate on a modified schedule the weekends of August 15-16 and August 22-23 due to track work that will affect service and connections. 

Guilford Station: All trains will board on Track 1 on the weekends of August 15-16 and August 22-23 only. 

To prepare for these changes, please keep the following in mind:

Plan Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com. 

Connecting Services:  If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.

Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

Moderate to heavy rainfall is expected across Connecticut through Wednesday, July 29. This rain may lead to poor drainage and localized flooding, including the potential for flash flooding, and stronger storms may develop during this period.

Customers should plan for possible delays and should allow extra time when traveling. We recommend monitoring conditions closely, particularly during periods of heavier rainfall.

Remember to stand behind the yellow lines while waiting for trains, and check ShoreLineEast.com for the latest service updates. 

Live customer support will be unavailable all day on Thursday, August 13, while our team completes scheduled training and system updates. Train service will not be affected, and all trains will continue to operate on their regular schedule.

For assistance during this time, our chatbot remains available on the site to answer frequently asked questions. Service alerts will also continue to be posted as usual at ShoreLineEast.com. 

Any inquiries submitted will be answered by an agent as soon as support resumes. 

Celebrate America’s 250th birthday with special $2.50 one-way fares for both the CTrail Shore Line East and Hartford Line on Saturday, July 4, and Sunday, July 5, 2026.

The $2.50 fare is valid only on CTrail trains. It is not accepted on the Amtrak trains listed on the Hartford Line or Shore Line East schedules.

To view more details on the $2.50 fare and how and where to buy them,click here.

Please note that CTrail Shore Line East will operate on a weekend schedule on Friday, July 3. 

To prepare for these changes, please keep the following in mind:

Plan Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com. These tools will automatically reflect the correct schedule.

Connecting Services: If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.

Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

High temperatures are expected across Connecticut through July 5. Please stay hydrated, wear sunscreen, and seek shade when you can. If needed, you can find a cooling center by calling 211 or visiting 211CT.org. 

Remember to stand behind the yellow lines while waiting for trains, and check ShoreLineEast.com for the latest service updates. 

Looking for a fun summer day trip or family night out? The Mashantucket Pequot Fireworks Extravaganza returns to New London on Saturday, July 11, and CTrail Shore Line East is the easiest way to get there. Spend the day exploring downtown New London, shopping, dining along the waterfront, or enjoying the city’s attractions before the fireworks light up the sky over the Thames River at approximately 9:15 pm.

As a special service, CTrail Shore Line East Train 3663 will depart New London at 10:15 pm, following the fireworks.

To prepare for these changes, please keep the following in mind:

Plan Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com. These tools will automatically reflect the correct schedule.

Connecting Services: If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.

Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

From Saturday, June 13 through Sunday, June 14, track work near New Haven State Street station may cause delays of up to 15 minutes for all CTrail Shore Line East trains.

Branford Station: All trains will board on Track 2 on June 13 and 14 only. Regular boarding remains in effect for all other stations.

We appreciate your patience as this work is completed. This project is part of our ongoing efforts to maintain and improve reliability along the corridor.

To prepare for these changes, please keep the following in mind:

• Plan Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com. These tools will automatically reflect the weekend schedule, helping you plan with confidence.
• Connecting Services: If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.
• Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

Starting July 1, 2026, fares on CTrail Shore Line East, CTrail Hartford Line, and Metro-North Railroad services in Connecticut will increase by approximately 5%.

For the most up-to-date fare information, visit ShoreLineEast.com/fares/.

Questions? Contact our Customer Support team here.

CTrail Shore Line East will operate on a weekend schedule on Monday, May 25, 2026, in observance of Memorial Day.

A few things to keep in mind as you plan your trip:

Plan Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com. These tools will automatically reflect the weekend schedule, helping you plan with confidence.

Connecting Services:  If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.

Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

CTrail Shore Line East will operate on a modified schedule on Saturday, May 2, and Sunday, May 3, due to trackwork that will affect service and connections. To prepare for these changes, please keep the following in mind.

Plan Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com. 

Connecting Services:  If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.

Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

Visit shorelineeast.com/schedules for schedule details.

Remember to review your preferences on our alerts page to ensure you receive the most up-to-date travel information. Preferences may need to be updated after each schedule change.

Beginning Sunday, March 29, the CTrail Shore Line East schedule will reflect new train times and connections aligned with the Metro-North Railroad spring schedule. 

To prepare for these changes, please keep the following in mind.

Plan Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com.  

Connecting Services: If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.

Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

Visit https://shorelineeast.com/schedules/ for schedule details.

From March 23 to April 19, we’re inviting you to take a brief online survey about your experience with the CTrail Shore Line East.  It only takes a few minutes, and your feedback will directly help us improve our service and better meet your needs.

Take the Survey at CTrail.com/slesurvey.  

Thank you for your time and for being a part of the CTrail Shore Line East community. We look forward to hearing from you!

Beginning March 16, CTrail Shore Line East will return to its regular schedule following the completion of Amtrak capital improvement projects. This change involves updated train times and connections. Visit our website to view the new schedule.

To prepare for these changes, please keep the following in mind.

Plan Your Trip: For the most accurate departure times, we recommend using our online interactive schedule or trip planner at ShoreLineEast.com. 

Connecting Services:  If you are connecting to another rail service, we recommend checking directly with the respective operator, as they may have also modified their schedules during this time.

Stay Informed: View service alerts on our homepage or sign up for email/text notifications. If you are already a subscriber, please review your alert subscriptions, as preferences may need to be updated after schedule changes.

Visit shorelineeast.com/schedules for schedule details.

Celebrate St. Patrick’s Day on Sunday, March 15, by taking the train to the festivities! Whether you are heading to New Haven or New London, you can skip the traffic and parking headaches by taking CTrail Shore Line East directly to either of the parades.

Parade Times:

• Greater New Haven: The parade begins at 1:30 PM.
• New London: The parade begins at 1:00 PM.

Why take the train?

• Prime Location: New Haven State Street Station is just a short walk from the New Haven parade route, and New London Station puts you right at the heart of the New London celebration.
• Easy Access: Enjoy direct service from all Shore Line East stations between New London and New Haven.
• Travel Together: Avoid the stress of finding multiple parking spots and travel with your group on the train.

View Schedules & Plan Your Trip at ShoreLineEast.com/schedules/

CTrail Shore Line East service will resume mid-morning on Tuesday, February 24. Operations are running on this delayed start due to residual impacts and clean-up from the winter storm.

First Scheduled Departures

• Eastbound (to Old Saybrook): The first train will be CTrail 1610 departing New Haven at 9:50 am.
• Westbound (to New Haven): The first train will be CTrail 1667 departing New London at 11:18 am.

This remains a fluid situation, and service levels may continue to change as conditions evolve. Please check the News and Alerts section on our homepage for the most up-to-date information before departing for the station.

To ensure a safe and smooth journey as operations resume, we strongly encourage all customers to take the following precautions during their travels:

• Monitor our website or service alerts for updates.
• Allow extra travel time due to the potential weather conditions.
• Exercise caution when on platforms, staircases, and when entering or exiting trains, as surfaces may be slippery.

Additionally, if you have bus or rail connections, we recommend checking with those service providers before traveling to ensure they operate as scheduled.
Your safety is our top priority, and we appreciate your cooperation.

Due to projected winter weather, CTrail Shore Line East service will be impacted on Sunday, February 22, and Monday, February 23. Please review the cancellation details below before planning your travel.

Sunday, February 22
Cancelled Eastbound Trains (to New London):

• CTrail 3034
• CTrail 3644
• CTrail 3652

Cancelled Westbound Trains (to New Haven):

• CTrail 3655
• CTrail 3663
• CTrail 3699

Monday, February 23

• All CTrail Shore Line East trains are cancelled.

Tuesday, February 24

• We will continue to monitor the storm and will determine Tuesday’s service levels once conditions are assessed.

This is a fluid situation, and service may continue to change. For the most up-to-date information, please check the News and Alerts section on our homepage before departing.

Thank you for your patience and understanding.