UNION STATION, NEW HAVEN

PARKING:

Paid parking is offered 24 hours at Union Station’s parking garage. Please get in touch with the New Haven Parking Authority at (203) 946-8936 for general information and parking rates. Overflow parking is available at the Gateway Garage and Temple Street Garage. Additional garage parking is available directly across Union Avenue.

TICKET SALES:

Visit our fares page here for detailed information on fares and ticketing.
Station Ticketing Window Hours: 6:10 a.m. – 10:10 p.m., seven days a week.

ACCESSIBILITY:

All trains and stations are handicapped accessible. Our stations feature level boarding, elevators, visual and audible messaging systems, and monitors displaying arrival times. Train personnel are also available to assist in boarding.

TRAIN STATUS:

You can check the status of trains departing New Haven Union Station, New London, and Old Saybrook with 3 easy steps:

1. Visit Amtrak.com
2. Click “Check Train Status”
3. Enter the station name, train number, and date of departure.

BUS SUBSTITUTION INFORMATION:

CTrail Shore Line East bus substitutions will pick up and drop off passengers outside the western portion of the train station. There are three parking spots designated for CTrail  Shore Line East buses near the Peter Pan and Greyhound bus bays.

CONNECTING TRANSIT ROUTES:

CTtransit serves Union Station with several routes. View information for the Union Station Shuttle and New Haven Connector Downtown Loop.

ELEVATOR STATUS:

View the current status and location of all elevators at CTrail Shore Line East and CTrail Hartford Line stations here.