NEWS AND NOTICES

EFFECTIVE 4/20/2020: ALL CTrail Shore Line East trains will operate on a reduced schedule until further notice.

• Please refer to the reduced schedule here for all travel beginning Monday, April 20.
• All cash sales are suspended for all trains. Please use a ticket vending machine or the CTrail eTix app for CTrail Hartford Line, CTrail Shore Line East, and connecting New Haven Line (Metro-North) train tickets prior to boarding.
• New Haven Line (Metro-North) and Amtrak are also operating reduced schedules during this time. All CTrail Shore Line East customers should refer to Amtrak Northeast Corridor and New Haven Line (Metro-North) schedules for connection information.
  • Click here for Amtrak Northeast Corridor schedule information
  • Click here for New Haven Line (Metro-North) schedule information

CTDOT strongly encourages the public to reserve rail and public transit for ESSENTIAL TRAVEL ONLY such as getting to and from work or for procuring essential needs. Customers should wear a mask or face covering and practice social distancing while waiting at rail stations and while riding the train. (Centers for Disease Control (CDC) recommends a distance of at least six feet from others, when possible). CUSTOMERS WHO FEEL SICK SHOULD NOT USE PUBLIC TRANSPORTATION.

View the official CTDOT press release here. For the latest information, resources, and guidance related to Coronavirus (COVID-19), visit ct.gov/coronavirus.

As part of the state’s effort to mitigate the spread of COVID-19, effective Monday, March 16th, all weekday (Monday – Friday) CTrail Shore Line East trains will operate on a weekend schedule, with extra trains available.

• Extra Weekday trains:
  • Westbound (To New Haven):
    • 3609 departing New London at 5:24 AM
    • 3615 departing Old Saybrook at 7:48 AM
    • 3647 departing Old Saybrook at 4:27 PM
  • Eastbound (To Old Saybrook):
    • 3630 departing New Haven at 3:25 PM
• Weekend trains will continue to operate as scheduled on their respective days – there are no extra trains available on Weekends (Saturday and Sunday). Please reference this schedule for all travel Monday – Friday until further notice
• Avoid the ticket windows and save time by using our new CTrail eTix app for CTrail Hartford Line, CTrail Shore Line East, and connecting New Haven Line (Metro-North) train tickets. Click here for more information.
• Amtrak is not cross-honoring SLE Multi-Ride Tickets on their trains during this time
• Effective 3/19: All cash sales are suspended for all trains. Please use the CTrail eTix app or a ticket vending machine (where available) to purchase tickets.
• CTrail Shore Line East through trains to/from Stamford are not running during this time; customers must transfer to Amtrak or New Haven Line services at New Haven Union Station
• New Haven Line (Metro-North) operating a reduced daily schedule beginning Monday, April 13. Please double check all connections at MTA.info/mnr.
• All CTrail Shore Line East customers should refer to Amtrak Northeast Corridor and New Haven Line (Metro-North) schedules for connection information
  • Click here for Amtrak Northeast Corridor schedule information
  • Click here for New Haven Line schedule information

View the official CTDOT News Release here.

Vea el comunicado de prensa oficial de CTDOT en español aquí.

For the latest information, resources, and guidance related to COVID-19, visit ct.gov/coronavirus.

At CTrail, the safety of our customers and employees is of the highest importance. We are taking actions based on recommendations from the Centers for Disease Control and Prevention (CDC) and other public health experts. These actions, which began the week of March 1, 2020, are being conducted for all CTrail Hartford Line, CTrail Shore Line East, and New Haven Line (Metro-North) commuter rail services. These measures include:

• Nightly sanitizing of all trains including an interior wipe down of high contact surfaces using cleaning and disinfection protocols from the CDC
• Station operators have increased cleaning of stations using CDC-recommended cleaning products and methods
• At our busiest stations, Stamford, Bridgeport and New Haven, touchpoints such as door handles, escalator handrails, and elevator buttons are being wiped down multiple times each day

The State of Connecticut is taking various actions to respond to the spread of coronavirus disease (COVID-19). CTrail is also staying in constant communication with state and federal emergency management agencies to adjust our protocols, if necessary.

We will continue to respond to the latest on COVID-19 with the safety of our customers and employees as our highest priority.

View the official CTDOT Press Release here. (Comunicado de prensa disponible en español aquí.)

Information on the statewide response is available at CT.Gov/Coronavirus.