Skip to content Skip to main navigation Skip to footer


We are aware that some customers using the CTrail eTix app on an iPhone may be experiencing technical difficulties. Our technicians are currently working to resolve it as soon as possible. In the meantime, passengers can purchase tickets in the following ways:

  • At any ticket vending machine available at New Haven State Street and New Haven Union Station.
  • Full-service ticket windows are located at New London, Old Saybrook, and New Haven Union Station.
  • Onboard all CTrail Shore Line East trains with cash only.

Visit for details.

Please review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

Thank you for your patience in this matter.