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CTrail e-Tix App Outage

We are aware that some customers are currently experiencing technical difficulties using the CTrail eTix app, and we are working to resolve it as soon as possible. In the meantime, passengers can purchase tickets in the following ways:

  • At any ticket vending machine available at New Haven State Street and New Haven Union Station
  • At full-service ticket windows located at New London, Old Saybrook, and New Haven Union Station
  • Onboard all CTrail Shore Line East trains with cash only

Please review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.