UNION STATION, NEW HAVEN

50 Union Ave.
New Haven, CT 06519

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Ticketing information:

EFFECTIVE JULY 27, 2020:  Cash ticket sales have resumed on board CTrail Shore Line East trains. However, cash transactions remain suspended at ticket windows. Customers are encouraged to purchase tickets prior to boarding using the CTrail eTix app (available for Android and Apple iOS mobile devices). CTrail Ticket Vending Machines (TVM) are also available at State Street Station and New Haven Union Station.

Station Ticketing Window Hours: 6:10 a.m. - 10:10 p.m., seven days a week.

ACCESSIBILITY:

All trains and stations are handicapped accessible. More information on the location of elevators within the station can be found here.

BUS SUBSTITUTION INFORMATION:

CTrail Shore Line East bus substitutions will pick up and drop off passengers outside the western portion of the train station. There are three parking spots designated for CTrail  Shore Line East buses near the Peter Pan and Greyhound bus bays.

Train status:

You can check the status of trains departing Union Station New Haven, New London, and Old Saybrook with
3 easy steps:

1. Visit Amtrak.com
2. Click "Check Train Status"
3. Enter the station name, train number, and date of departure.

Parking:

Paid parking is offered 24-hours at Union Station’s parking garage. Please contact the New Haven Parking Authority at (203) 946-8936 for general information and parking rates. Overflow parking is available at the Coliseum Parking Lot, and at the Temple Street Garage. Additional garage parking is available directly across Union Avenue.

Transit Connections:

The Union Station Commuter Connection shuttle bus provides free weekday (Monday through Friday) shuttle service from 6 a.m. – 10:05 p.m. Weekday Commuter Connection shuttle bus service provides access to locations not within walking distance of New Haven’s State Street Station and Union Station. The Commuter Connection services Grove Street, Whitney Avenue, Sachem Street, Prospect Street, College Street, Elm Street, Temple Street, Chapel Street to State Street, and South Frontage Road.