EFFECTIVE MARCH 20, 2020: As part of the state's effort to mitigate the spread of COVID-19, CTrail Shore Line East is temporarily suspending the collection of cash onboard trains. Please purchase your train ticket whenever possible prior to boarding the train. The CTrail eTix app is available for Apple and Android devices, and CTrail Ticket Vending Machines are available at New Haven Union Station.
Station ticketing hours are daily from 6:00 AM through 10:00 PM. Passengers are encouraged to purchase tickets before boarding trains at station ticket windows or using the CTrail eTix app.
Old Saybrook Station is equipped with pick-up and drop-off areas, as well as a pedestrian bridge for easy accessibility to all platforms. Track 3 is the northernmost track on the side furthest from the parking lot. Track 1 is the Middle track, on the south side of the island platform. Track 2 is the track closest to the parking lot.
You can check the status of trains departing Union Station New Haven, New London, and Old Saybrook with 3 easy steps:
All CTrail Shore Line East bus substitutions will pick up and drop off passengers on the south side of Old Saybrook station, outside the Amtrak ticket office by the pizza shop.
Old Saybrook station consists of 4 parking areas. (Park at your own risk.)
There are 324 daily parking spaces allotted for CTrail Shore Line East commuters, free of charge. There are 124 spaces located in the Southwest corner of the larger parking area, identified by signs and a flagpole marking the entrance. Additionally, 200 spaces added in February 2016 are located on the South side running along the tracks. As of February 2016, Old Saybrook station does allow FREE overnight parking.
Free parking is also available to commuters along both sides of 3 North Main Street. Please note overnight parking in this area is prohibited.
There is a fourth, privately owned parking lot located East of the Old Saybrook train station, adjacent to the shops, which allows overnight parking for a fee.
An envelope will be left on your car window with which to mail in your payment. CTrail Shore Line East is not affiliated with this parking area. See below image for parking map (click image to enlarge):