All trains and stations are handicapped accessible. If you are using a wheelchair or other mobility device, please be on the high platform ahead of your scheduled departure so the train crew knows to stop at the platform to allow you to board with your wheelchair or mobility device.
EFFECTIVE MARCH 20, 2020: As part of the state's effort to mitigate the spread of COVID-19, CTrail Shore Line East is temporarily suspending the collection of cash onboard trains. Please purchase your train ticket whenever possible prior to boarding the train. The CTrail eTix app is available for Apple and Android devices, and CTrail Ticket Vending Machines are available at New Haven Union Station.
Station Ticketing Window Hours: 5:00 a.m. – 10:00 p.m., seven days a week.
Track 1 is the northernmost track closest to the station building. Track 2 is the middle track. Track 6 is the southernmost track, closest to the water.
You can check the status of trains departing Union Station New Haven, New London, and Old Saybrook with
3 easy steps:
All CTrail Shore Line East bus substitutions will pick up and drop off passengers in front of New London station, on Water Street.
New London Station’s Water Street Garage is located at 160 Water Street, New London. The Water Street Garage offers CTrail Shore Line East Monthly ticket holders an introductory parking rate of $26/month for the first (3) months. After the introductory period has ended, the rate is $52/month. For more information, call (860) 443-1775.