CTrail Shore Line East tickets are not available for purchase at the Westbrook Station, and instead can be bought with the CTrail eTix app.
All trains and stations are handicapped accessible. Westbrook Station is equipped with a lift operated by train personnel. Westbrook passengers with disabilities are encouraged to call 1-877-CTrides (1-877-287-4337) at least 24 hours in advance.
Westbrook Station is equipped with bicycle racks, pick-up, and drop-off areas, as well as a pedestrian bridge for easy accessibility to its opposite platform. Track 1 is the northernmost track on the side, closer to the small parking lot. Track 2 is the track closest to the large, main parking lot.
All CTrail Shore Line East bus substitutions will pick up and drop off passengers on the south side of Westbrook station, next to the station building and eastbound platform.
Daily free parking is available for CTrail Shore Line East commuters 7 days per week. (Park at your own risk.)