All trains and stations are handicapped accessible. Westbrook Station is equipped with a lift operated by train personnel. Westbrook passengers with disabilities are encouraged to call 1-877-CTrides (1-877-287-4337) at least 24 hours in advance.
View the current status of all elevators at CTrail Shore Line East and CTrail Hartford Line stations here.
Westbrook Station is equipped with bicycle racks, pick-up and drop-off areas, and a pedestrian bridge for easy accessibility to its opposite platform. Track 1 is the northernmost track on the side, closer to the small parking lot. Track 2 is the track closest to the large main parking lot.
All CTrail Shore Line East bus substitutions will pick up and drop off passengers on the south side of Westbrook station, next to the station building and eastbound platform.
Xtra Mile On-Demand Transit Service (https://estuarytransit.org/xtramile/)
The Shoreline XtraMile service area includes Old Saybrook, Centerbrook, Essex village & the Essex Steam Train, and portions of Westbrook, including the train station.
Daily free parking is available for CTrail Shore Line East commuters 7 days per week. (Park at your own risk.)
Hired or on-demand rideshare services such as taxis, Uber, and Lyft may be used from stations.