New Haven Line Operated by Metro-North:
All Shore Line East trains connect at New Haven Union Station with Metro-North Railroad. In most cases, the connecting Metro-North train will board across the platform from the Shore Line East train on which the passenger arrived.
Union Station in New Haven offers connecting trains allowing Shore Line East riders continued travel to their destination. In most cases, the connecting Metro-North New Haven Line train will be waiting across the platform. All Shore Line East train conductors are happy to assist in directing you to where your connecting train is stationed.
THRU (Express) Trains:
THRU trains make all Shore Line East station stops before continuing to/from West Haven, Bridgeport, and Stamford Metro-North stations. Connections to Grand Central Terminal are also available at Stamford. Passengers aboard THRU trains do not need to change trains at Union Station in New Haven. Three AM (trains #1633 and #1637 westbound, #1610 eastbound) and two PM (trains #1610 and #1644 eastbound) THRU trains operate per weekday.
On Board New Haven Line Tickets:
Passengers transferring to a New Haven Line train may purchase tickets directly on board that train without incurring a higher on-board ticketing fee. Simply present the conductor with the Shore Line East ticket stub when making the transaction. Passengers originating on the New Haven Line are encouraged to purchase New Haven Line tickets prior to boarding to avoid additional surcharge.
Connecting Wait Time:
Shore Line East conductors are able to hold trains for a reasonable, extended amount of time to allow for late-arriving New Haven Line trains.
Additional Connecting Service:
Additional service via Amtrak is available for passengers traveling throughout Connecticut and New York, as well as towards Providence, and Boston. Amtrak tickets can be purchased online at Amtrak.com, or at New London, Old Saybrook, and Union Station in New Haven.
New Haven Connector:
The New Haven Connector bus offers a weekday shuttle service to Shore Line East Monthly Plus ticket holders needing transportation to employers not located within walking distance of Union and State Street stations. The AM connection is made at New Haven State Street and the PM connection at New Haven Union Station. Commuters must show the bus driver their Shore Line East Monthly Plus train ticket OR pay a fare of $1.50. (note, starting Dec 4 will be $1.75)
Union Station Shuttle:
There’s a FREE weekday shuttle connecting rail passengers using New Haven Union Station to additional off-site parking locations, including the Temple Street Garage and the parking lot at the former Coliseum site. All shuttle trips extend to the New Haven Green, creating easy connections to all other CTtransit local bus routes in New Haven. Full details and schedule here.
Where to Board Buses:
On weekday mornings, New Haven Connector buses are located in front of State Street Station. Buses depart a few minutes after each train’s arrival and loop throughout downtown New Haven.
On weekday evenings, buses begin their loops approximately 20 minutes before Shore Line East departure times, and arrive at Union Station approximately 5 minutes before Shore Line East departure times.
New Haven Connector Downtown services Grove Street, Whitney Avenue, Sachem Street, Prospect Street, College Street, Elm Street, Temple Street, Chapel Street to State Street and South Frontage Road. Look for destination sign "Downtown."
Weekends and Holidays:
Please contact CTtransit for info on weekend and holiday local bus service.
Additional Bus Service:
If you are continuing your commute beyond New Haven, buses connect further down the line at stations in Milford, Stratford, Bridgeport, Fairfield, Norwalk, Stamford, and Greenwich. Contact information for connecting bus services can be found at CTtransit.
The Milford Transit District provides shuttle service to Milford and Orange. For route and schedule information, call (203) 874-4507.
The Stratford Commuter Connection shuttle bus provides weekday bus service to/from Stratford Railroad Station. The Greater Bridgeport Transit Authority provides bus connections to Bridgeport, Fairfield, and Trumbull. For route and schedule information, call (203) 333-3031.
The Norwalk Commuter Shuttle bus travels between the South Norwalk Metro-North train station and work sites North of the Merritt Parkway, along US Route 7. Additional local bus routes provide service from South Norwalk and East Norwalk, along Connecticut Avenue (US Route 1). For more information, please call (203) 852-0000.
The Stamford Connector shuttle bus and other local bus routes provide convenient travel between the Metro-North train station and employer sites in downtown Stamford, as well as to locations North and South of downtown. For route and schedule information, please call CTtransit at (203) 327-7433.
The Greenwich Commuter Shuttle bus operates between the Metro-North train station and employer sites in Greenwich. For more information, call 1-800-982-8420.
9 Town Transit, provided by the Estuary Transit District, services the Madison, Clinton, Westbrook and Old Saybrook Shore Line East train stations. 9 Town Transit operates four flexible routes, also servicing Chester, Clinton, Deep River, Essex, Haddam, Killingworth, Lyme, Old Lyme, Old Saybrook, and Westbrook, with connections to New Haven, New London, and Middletown. Call (860) 388-1919.
SHORE LINE EAST MONTHLY PASS HOLDERS RIDE FREE. Shore Line East customers whom present their valid Shore Line East monthly ticket while boarding any 9 Town Transit bus may travel at no additional cost.
For more information on 9 Town Transit, including routes and fare information, please call (860) 388-1919.
Southeast Area Transit District (SEAT) provides service to East Lyme, Griswold, Groton, Jewitt City/Lisbon, Ledyard, Montville, Mystic New London, Norwich, Stonington, and Waterford. For route and schedule information, call (860) 886-2631.