Elevator Status

Find out the current status of any elevator at CTrail Shore Line East and CTrail Hartford Line stations.

Some elevators in the CTrail system are managed and maintained by a third party. For New Haven Line (MTA Metro-North) station elevator status, please click here and select ‘MNR’. We will send service alerts on elevator status and update this page when an elevator returns to service. A copy of the elevator mitigation policy can be found here. Customers can also sign up to receive service alerts via text message or email by visiting the following service alerts pages:

CTrail Shore Line East Service Alerts
CTrail Hartford Line Service Alerts

To report an elevator outage, please call CTrides at 1-877-CTrides (1-877-287-4337).